Technical Helpdesk - Boilers (JMJOTH)
Job type: Permanent, Full time
Location: Wrotham Heath, Kent
£26,000
Sector: Technical
Jump to application formJob description
Technical Helpdesk Advisor - Boilers
Kent
£26,000
The Company
- Leading manufacturer of domestic heating products
- Role due to expansion
- Full product training
- Free onsite parking
The Role
- As Technical Customer Service Advisor you will be responsible with dealing with consumer technical and service issues
- Your time will be spent on the telephone, either giving advice or taking appropriate action as required.
- Being professional and polite, and delivering excellent levels of customer service
- Follow initial enquiries to conclusion
- Monday to Friday with 1 in 3 Saturdays
- Based at their Kent head office
Skills and Experience
- Ideally experience within helpdesk roles
- Background of advising on technical products
- Excellent customer service